Radiology Receptionists manage the front desk of a radiology department or facility. They schedule appointments, greet patients, and handle administrative tasks such as billing and insurance claims.
Role and Responsibilities:
Greet patients and visitors in a professional and courteous manner.
Schedule appointments and coordinate with other departments as needed.
Verify insurance coverage and process billing and insurance claims.
Answer phones and respond to inquiries in a timely and professional manner.
Maintain patient records and ensure confidentiality.
Qualifications:
High school diploma or equivalent.
Previous experience in a healthcare or customer service role preferred.
Knowledge of medical terminology and insurance procedures.
Skills Needed:
Excellent customer service skills.
Strong organizational and multitasking skills.
Proficiency in computer systems and software.
Ability to work effectively in a fast-paced environment.