Job Title : Patient Relationship Manager

Job Summary:
Enhances patient experience and ensures patient satisfaction.

Roles and Responsibilities:

Address patient concerns and grievances.
Monitor patient feedback for service improvements.
Coordinate with departments to resolve patient issues.

Qualifications Needed:

Bachelor’s degree in Healthcare or Customer Service.
Experience in patient relationship management preferred.

Skills Required:

Empathy and excellent interpersonal skills.
Conflict resolution and communication abilities.
Ability to handle pressure and sensitive situations.

Benefits-

Competitive salary
Annual appraisal and bonuses
Rewards and Recognition
Performance based bonuses

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