Job Title : Software Support Assistant

Job Summary

The Software Support Assistant provides assistance in resolving basic software-related queries and supports the installation and configuration of applications.

Roles and Responsibilities

• Help install and update software applications for end users.
• Troubleshoot software errors and provide solutions.
• Assist in creating user guides and documentation for software use.
• Test software updates and report bugs to developers.
• Ensure proper licensing and compliance for installed applications.

Qualifications Required

• Bachelor's degree in Computer Science, IT, or a related field.
• Familiarity with common office and enterprise software applications.

Skills Needed

• Basic understanding of software functionality and troubleshooting.
• Strong analytical and organizational skills.
• Good communication skills to assist non-technical users.

Benefits-

• Competitive salary
• Annual appraisal and bonuses
• Rewards and Recognition
• Performance based bonuses